Terms & Conditions

Welcome to MINA Medical Marketing (“the Company”), a division of Murad Group Inc. These Terms and Conditions (“Terms”) govern your use of our website, services, and any related agreements. By engaging with our services, you agree to these Terms in full. If you do not agree with any part of these Terms, you must refrain from using our services.


1. Definitions
  • “Company” refers to Murad Group Inc., operating as MINA Medical Marketing.

  • “Client” refers to the individual, company, or organization engaging the Company’s services.

  • “Services” include but are not limited to:

    • Digital marketing (SEO, Pay-Per-Click ads, social media marketing, content creation, etc.)

    • Website design and development

    • AI chatbot integration

    • Analytics and reporting

    • Branding and logo design


2. Eligibility

The Company’s services are designed for businesses, clinics, and professionals in the healthcare industry, including dental clinics, chiropractors, medical spas, and more. By engaging our services, you warrant that:

  • You have the authority to bind your business to these Terms.

  • Your business complies with applicable healthcare marketing laws and regulations in your jurisdiction.


3. Scope of Services

The specific services provided will be outlined in a mutually agreed-upon contract. Key deliverables and timelines will be included in the agreement. Services are provided on a subscription or project basis.


4. Fees and Payment
  • Fees for services will be specified in your contract. All payments are due according to the agreed-upon schedule.

  • Late payments may incur a [percentage]% interest fee per month.

  • All fees are non-refundable unless otherwise stated in writing.


5. Intellectual Property
  • Ownership: All content created by the Company for the Client, including but not limited to website designs, logos, and marketing materials, will become the property of the Client upon full payment.

  • Usage: The Client grants the Company a non-exclusive right to showcase the Client’s project in its portfolio and marketing materials.


6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. Confidentiality obligations will continue after the termination of services.


7. Data and Privacy
  • The Company complies with all applicable data protection laws.

  • The Client is responsible for obtaining consent from their users where required (e.g., for analytics or AI chatbot interactions).

  • See our Privacy Policy for more details.


8. Performance Metrics and Reporting

The Company will provide periodic performance reports based on the agreed schedule. Metrics and results are dependent on market conditions and other factors, and the Company does not guarantee specific outcomes.


9. Limitation of Liability

To the fullest extent permitted by law:

  • The Company shall not be liable for indirect, incidental, or consequential damages.

  • Total liability shall not exceed the fees paid by the Client for the service in question.


10. Client Responsibilities
  • Provide accurate and timely information.

  • Comply with all applicable laws and regulations.

  • Ensure internal approvals for all marketing campaigns.


11. Term and Termination
  • Contracts are binding for the agreed-upon term and may be renewed or terminated according to the contract terms.

  • Either party may terminate the agreement with [X] days’ written notice.

  • Upon termination, the Client must pay for all services rendered up to the termination date.


12. Dispute Resolution

Any disputes arising under these Terms will be resolved through arbitration in [Province/Territory, Canada]. The decision of the arbitrator shall be binding.


13. Governing Law

These Terms shall be governed by the laws of the Province of Ontario, Canada.


14. Amendments

The Company reserves the right to amend these Terms at any time. Changes will be communicated to Clients via email or the Company’s website.


15. Entire Agreement

These Terms, along with the signed contract, constitute the entire agreement between the parties.


For questions or concerns, email us at contact@minamedical.ca or message us at (905) 906-8077.